Loading...

COVID-19 Update

Covid-19 Update

 


 

Updated as of June 17,2020

The health and safety of our guests and team members is our top priority. Porter Loring Mortuaries remains open to serve our community, however additional measures have been taken.

  • Gatherings within our facilities will be limited and guidelines for social distancing will be followed.
  • All team members must wear face covers/masks.
  • As part of our COVID-19 prescreening, all guests entering our facilities must wear face coverings at all times (per the County Executive Order), answer the health questions and have their temperature taken from the handsfree kiosk.
  • Video options are available for families. If families select video options, the information will be within the individuals obituary page on our website.

 

We want to assure you that the Porter Loring team is taking proactive measures to help prevent the spread of potential illness. We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization's statements, along with the San Antonio City Department of Health Services, regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and our local health departments.

  • We use cleaning and disinfecting protocols to clean areas of our funeral homes with particular attention to high-touch items like knobs, faucets, chairs, and other Communal areas.
  • Proper and frequent handwashing is vital to help combat the spread of viruses. Our team is reminded multiple times a day that cleanliness starts with this simple act.
  • Additional hand sanitizer has been placed at the register book area and any of our meeting/arrangement rooms.
  • Employees who exhibit cold or flu-like symptoms have been instructed to stay home from work.
  • In an effort to minimize direct contact, we ask that you consider avoiding shaking hands, or physical contact with the members of family, guests, or our team members. Direct eye contact, loving word, and a warm smile can be as meaningful to families as a traditional handshake or hug, especially during these difficult times.
  • We request guests who are experiencing any cold or flu-like symptoms including fever, cough and shortness of breath or have been in contact with or have recently traveled to any of the hot spots countries, States, or cities, refrain from visiting the funeral home at this time.

 

You are welcome to leave messages for the family on our website via online obituaries, or through "Send Hugs," video message service we are offering.

To do our part in lessening the spread of COVID-19: All immediate need arrangements and advanced planning arrangements to be made over phone/email or zoom.

 

Additional Services we may provide:

  • Live Streaming or recording of services:
    • For families who ask.
    • Friends and extended family may support the family virtually by watching the livestream. Some may even wish to park their cars in the parking lot where the service is taking place, during the livestreaming, to show further support. We ask you remain in your vehicles.
    • If a family elected to have livestreaming, the link will be found within the online obituary.
  • Online Guestbook: Write a condolence, post photos to the family, from our online guestbooks.
  • Send Hugs: You may send a virtual video message to a family to express a memory of their loved one. The online obituary will have a link for this. All videos are private for the family only.
  • From My Heart to Yours: send in a photo and message to a family via our website. We will then place these at the service or present them to the family if no service is taking place this time.

Virtual Grief Support and Virtual Support Groups at no charge. Please reach out to our bereavement coordinator, Celeste Miller, MA, LPC at (210) 227-8221

Porter Loring McCullough
Phone: (210) 227-8221
1101 McCullough Ave., San Antonio, TX 78212

Porter Loring North
Phone: (210) 495-8221
2102 N. Loop 1604 E., San Antonio, TX 78232

Porter Loring West (Coming Soon!)
1710 W. Loop 1604 N., San Antonio, TX 78251


© Porter Loring Mortuaries
Supported by SRS Computing and TA